Conversion rate is one of the most important key performance indicators (KPIs) when it comes to your website. So it comes as no surprise when business owners and marketing managers ask, "how can I improve the conversion rate on my site?"
Conversion rate is one of the most important key performance indicators (KPIs) when it comes to your website. So it comes as no surprise when business owners and marketing managers ask, "how can I improve the conversion rate on my site?"
You know that old saying “You can’t make everyone happy”? Well it’s true, despite all efforts to provide customers with outstanding service, you will to run into an unhappy customer from time to time. And that customer may leave you a negative review on a very public forum. If your first instinct is to ignore the negativity and move on, you’re missing a golden opportunity.